INTELLIPLANS
TERMS OF SERVICE
Updated February 10th, 2005
We agree to provide you with those services set forth at the time
of signup and you agree to abide by the restrictions made below.
In the event of any violation of the below terms and conditions
of using our service, we reserve the right to suspend or terminate
your account immediately, without notice. If you do not wish to
be bound by the below terms and conditions of using our service,
then you may not access the service.
Warranty Disclaimer
No warranty's are made regarding the service. We do not guarantee
that the service will be uninterrupted or error free. We exercize
no control whatsoever over the content of information that is passed
through our system. The service is provided on an "as is"
basis.
Responsibility of Use
User shall assume all responsibility for all content distributed,
accessed, or viewed while connected to our service. Under no circumstance
shall we be held liable for your actions while you are using the
service. In the event of a court order, we may provide any and all
information that they request of us to them.
Limitation of Liability
Under no circumstances shall we, our agents, our providers, or
employees be liable for any damages, which result in any way from
user's use or inability to use the service or any part thereof.
This includes all direct and indirect damages, special, punitive
or consequential damages that may result from busy signals, errors,
delays in the service, deletion of files, viruses, theft, or alteration
of a user's computer. In the event that we are found liable under
any circumstance under the terms of this agreement, our liability
shall be limited to the unused balance of user's subscription payment
pro-rated to reflect the current term.
Age Limit
User represents to us that he or she is 18 years of age or older.
User understands that certain materials available from Service provided
under the terms of this Agreement may not be suitable for individuals
under the age of 18.
Sexually Explicit Materials
User understands that the Internet contains unedited materials
some of which are sexually explicit or may be offensive. User accesses
such materials at his or her own risk. We have no control over and
accept no responsibility whatsoever for such materials.
Restrictions of Use
User understands that the following restrictions are applied to
the service:
User May Not:
- Send SPAM, or bulk email when dialed into the network.
- Post offensive, threatening, or SPAM, when using the newsgroups.
- Use their personal FTP site for business sites.
- Post or transmit viruses or any harmful component to others.
- Transmit anything that is protected by copyright without permission.
- Attempt to violate the security of any computer network
- Engage in any illegal activity.
- Dialup Restrictions
Please keep in mind, however, that we are a consumer service, and
not designed for people who require an "always on" connection
with long periods of inactivity.
User agrees to allow provider to force a 10 minute idle timeout
and 5 hour maximum session on their dial-up account. Attempts to
defeat the idle timer using a ping bot or system tool, or the use
of a redialer to automatically reconnect once disconnected is prohibited.
Inactivity is defined as less than 500 bytes of data transferred
between User's modem and the service.
The right to use the Service is not transferable. Accounts are
for User's use only. User shall be responsible for the confidentiality
of User's password. Loaning User's account to others, connecting
a system used by multiple persons, group use of user log-ins, and
consuming more than one modem line are explicitly prohibited. If
User has multiple accounts, then User shall be limited to one log-in
session per system account at any time.
Email Restrictions
User agrees that Port 25 (SMTP) is blocked for all outgoing mail
servers except our own.
- User may not send to more than 25 recipients at a time.
- User may not send more than 100 emails per hour period.
- User may not send from an email address that is not their own.
- User may not send an email that is over 10 MB in size.
- User may not forge message headers to hide the origin of their
email.
- Provider may block certain attachment types used in transmitting
viruses.
- Email kept on the server for extended periods of time are at
your own risk.
SPAM Policy
IntelliPlans has a ZERO TOLERANCE for SPAM. Any customer of IntelliPlans
that is SPAMMING will automatically be terminated. If you received
a SPAM message from one of IntelliPlans customers, please report
it to:
. Please be sure to include full headers.
Anyone found SPAMMING, whether internal or external users, will
be penalized to the highest extent of the law. Penalities include,
but not limited to damages caused to IntelliPlans, the recipient(s)
of the SPAM, legal and collection fees.
Right to Cancel
We reserve the right to cancel Service for any reason without
prior notice. In the event that a user's service is cancelled for
a reason outside of this TOS, we will refund the user the unused
portion of that month's service at the time of cancellation.
System Backups
We do not and will not perform system backups on any User's E-mail
account(s). We shall not be held responsible for any lost E-mail
data, email attachments, or any E-mail message contents, regardless
of the reasoning for data loss or system causes. Except as otherwise
set forth herein, we will not provide historical data, to any party
for any reason, regarding any system or Internet activity.
No Confidentiality
Information transmitted through us and through the Internet in
general is not confidential. We can not and shall not guarantee
privacy or protection of any User. We reserve the right to monitor
any User's transmissions when deemed necessary for providing proper
service and/or to protect the rights and property of our company.
Privacy Policy
IntelliPlans will not use or sell your email address or personal
data to any 3rd party, with the exception that if IntelliPlans sells
the majority of its assets or business, it may provide this data
to the purchaser of the business so that they can continue providing
service to the IntelliPlans endusers. We will notify you, by email
and online on our website, at least 1 month prior of such activity.
Upgrading/Downgrading Account Policy
Customers are NOT allowed to upgrade/downgrade
their account without first consulting an IntelliPlans Customer
Service Representative. Please contact an IntelliPlans Customer
Service Representative to upgrade your account. Account upgrades/downgrades
must be done on the 1st of the month before 5:00 PM Eastern Standard
Time, no exceptions.
Billing Policy
Upon signup, the enduser will be billed immediately then on the
monthly anniversary date hereafter. Example: January 1, 2004 - February
1, 2004.
All reoccuring transactions take place on the sign up date of the
month. If the credit card is declined, we will attempt a rebill
of the credit card at least 3 times, after that your account will
be placed on suspension, until payment is received. It is the End
Users responsibility to ensure that IntelliPlans always has the
most up to date contact and card information for their account.
If the credit card is declined on the second attempt, the account
is subject to being disabled and terminated one (1) week later.
Any billing disputes done through the bank will result in immediate
cancellation of our IntelliPlans account. Please redirect all billing
disputes to our billing department.
IntelliPlans accepts checks & money orders but only for annual
payments. Month to month is not available for any methods besides
credit cards. Refunds for annual check or money order subscriptions
are available by the following calculation: Amount Paid minus number
of months since service began x $9.95 to $16.95. A 30 day holdback
is placed on all check payments before issuing a refund to ensure
that the check has time to clear the bank. No exceptions are provided.
Cancellation Policy
You can cancel your service one of two ways.
By mail to:
IntelliPlans
P.O. BOX 245275
Pembroke Pines, FL 33024
By email to:
Please include your name, address, return phone number, dial-up
username, and email address as well as a request to cancel service
and the date you want the cancellation to occur.
Cancellations are processed BEFORE the beginning
of each month. If you signed up during any given month, you MUST
cancel before the 1st of the month or your account will be charged.
Example: If you signed up on 03/25/2005, you must
cancel your account BEFORE 04/01/2005, no exceptions.
Online cancellation notifications by customers MUST BE received
at least 24 hours before the 1st of any given month,
no exceptions. Please contact us to cancel your account here.
Failure to Comply With Terms and Conditions
We may deny User access to all or part of the Service without
notice if User engages in any conduct or activities that we in our
sole discretion believes violates any of the terms and conditions
in this Agreement. If we deny User access to the Service because
of such a violation, User shall not have the right (1) to access
through us any materials stored on the Internet, (2) to obtain any
credit(s) otherwise due to User, and such credit(s) shall be forfeited,
(3) to access third party services, merchandise or information on
the Internet through us, and we shall have no responsibility to
notify any third-party providers of services, merchandise or information
nor any responsibility for any consequences resulting from lack
of notification.
Miscellaneous
In the event that any portion of this Agreement is held to be
unenforceable, the unenforceable portion shall be construed in accordance
with applicable law as nearly as possible to reflect the original
intentions of the parties and the remainder of the provisions shall
remain in full force and effect.
Our failure to insist upon or enforce strict performance of any
provisions of this Agreement shall not be construed as a waiver
of any provision or right. Neither the course of conduct between
parties nor trade practice shall act to modify any provision of
this Agreement.
We may modify this Agreement from time to time by placing a notice
of such modification on our website, and User's continued use of
the Service following notice of such modification shall be deemed
to be User's acceptance of any such modification. It is User's responsibility
to check this online area regularly to determine whether this Agreement
has been modified. If User does not agree to any modification of
this Agreement, User must immediately stop using the Service.
This Agreement shall be governed by and construed in accordance
with the laws of the State of Washington without regard to its conflicts
of law provisions. Any cause of action User may have with respect
to the Service must be commenced within one (1) year after the claim
or cause of action arises or such claim or cause of action is barred.
We shall not be liable or deemed to be in default for any delay
or failure in performance under this Agreement or interruption of
service resulting directly or indirectly from acts of God, civil
or military authority, acts of public enemy, war, riots, civil disturbances,
insurrections, accidents, dire, explosions, earthquakes, floods,
the elements, strikes, labor disputes, shortages of suitable parts,
materials, labor or transportation or any cause beyond our reasonable
control.
Venue for litigation of any dispute, controversy, or claim arising
out of, in connection with, or in relation to this Agreement, or
the breach thereof, naming us as the defendant, shall be proper
only in a venue determined by us.
In any action between us and User to enforce any of the terms of
this Agreement, We shall be entitled to recover expenses, including
reasonable attorney's fees.
This Agreement constitutes the entire agreement between User and
us with respect to the Service. |